Greenwood Memorial Park & Funeral Home

Here's the email I sent to Greenwood: Hi Tina, Hope you're well, thanks for reaching out. My name is Vincent, I am ****'s son who is handling ****'s estate and the funeral arrangements. I have a lot of feedback, but please note that it's for your organization, not you personally! -**** passed at home, alone. The neighbors found his body after a welfare check and was picked up by the medical examiner. We were very surprised to find that Greenwood took possession of ****'s body before our family even knew where he was. Nobody from Greenwood called us to indicate this was the case. This put us in a position to work with Greenwood for cremation even though it was far out of our budget at the time. This created a lot more work for me to navigate getting ****'s body to a budget-friendly facility. Which apparently Greenwood uses but marks up services from (ew). It all could have been avoided with just a tiny bit more communication and worse it cost the estate money to pay me to handle the foible. -Over the process of handling Ron's estate, I met with four different representatives from Greenwood. Every time felt like starting over and it did not give us confidence that things were going smoothly, or that the company was treating people well with turnover that high. It felt like a factory wherein we were just processed. -Based on the nature of the industry alone, it's morally bankrupt for SCI/Dignity to pursue a financial growth model. The company serves investors, not people experiencing profound grief. It should be illegal for a company to profit from human death. But hey revenue just keeps climbing so I guess that's cool. -SCI/Dignity have a lot of hot air about sustainability in their web presences, esp considering they're still providing climate-change contributing burial methods. -I am actively steering people away from this business and encouraging them to codify it in their death directives. So far it's working! Thanks again for reaching out, Vincent

I lost my mother last month and it was a sad and very difficult time for me and my family. Greenwood Memorial was very helpful, they walked me through every detail and were very kind and professional. I worked with John and Rae and they are the kindest and most helpful people that I've met. The whole team as well was very helpful, they were very patient, comforting and answered all my questions, making this difficult time easier. I recommend this place.

Greenwood staff is top tier. They were professional, kind, understanding, empathetic and very helpful. I had no idea what to expect but they made sure they explained everything to us step by step. On the day of my mothers service, I knew we were in great hands. They were amazing and a rock for my family throughout everything. Words cannot express how pleased and satisfied my family is with all they did. Whenever we requested anything, they made it possible. My mother’s going away was so special because of them. I had the honor of working with Kimberly and Si and I know the entire team is as wonderful. Also the grounds are well maintained, I visit it daily and love how well they upkeep it all. It’s very peaceful here and a great place to bury a loved one.